Send Winnings Back to Your Wallet
When you want your balance back in your mobile wallet, the withdrawal path runs through the same rails as deposits. bKash, Nagad, and Rocket are available as payout destinations — just enter the mobile number registered to your wallet, not a different one. We require that your withdrawal wallet matches your verified account details; this protects your funds and keeps the process
clean. If your account verification is complete, requests move through the standard queue. We do not quote a fixed transfer window because that depends on your wallet provider's settlement cycle, not only on us. Submit the amount, confirm the destination, and track the status from your account history.
- Go to withdrawals in your account — Find the withdrawal section, choose bKash, Nagad, or Rocket as your payout method, and confirm the mobile number tied to that wallet.
- Enter the amount — Type how much you want to move out. The amount must sit within your available balance. Minimum and maximum amounts are shown on the withdrawal screen.
- Complete identity verification first — If your account is not yet verified, the system will prompt you before releasing funds. Completing KYC once means smoother withdrawals every time after that.
- Track the request — Your withdrawal status is visible in account history. If the status stays pending beyond the expected window, contact support with your request reference number.